Privacy Policy

Syngenex Solutions(“we”, “us”) operates this website at syngenexsolutions.com. This policy explains what information we collect through the site and how we use it. It applies to this marketing website only, and not to any separate product or application you may access under a distinct agreement.

We collect only what we need to respond to you and to keep the site running:

• Contact details you submit — when you use our contact form, we receive the name, email address, and message you provide.
• Technical and error data — to keep the site reliable, our error-monitoring tool records diagnostic information such as the page URL, browser and device type, and technical details of any errors. It is configured to avoid capturing personal data, form contents, or session recordings.

We do not use advertising cookies or third-party analytics, and the site does not require an account.

We use the information to respond to your inquiries, provide the information or services you request, operate and secure the website, and comply with our legal obligations. We do not sell your personal information.

We share information only with service providers that help us operate the site, under agreements that limit their use of it:

• Amazon Web Services (AWS SES) — delivers contact-form emails to us.
• Sentry — error and performance monitoring.
• Railway — website hosting.

We may also disclose information where required by law.

We keep contact-form messages for as long as needed to respond to your inquiry and to maintain a reasonable business record, after which we delete or anonymize them.

You may request access to, correction of, or deletion of the personal information you have submitted to us. To make a request, email info@syngenexsolutions.com. Depending on where you live, you may have additional rights under applicable privacy laws.

We use industry-standard measures to protect the site, including HTTPS encryption and hardened HTTP security headers. No method of transmission or storage is completely secure, but we work to protect your information.

We operate in the United States, and information we collect is processed there. By using the site, you understand that your information may be processed in the United States.

This website is intended for businesses and is not directed to children. We do not knowingly collect personal information from children.

We may update this policy from time to time. When we do, we will revise the “Last updated” date above.

Questions about this policy? Contact Syngenex Solutions at info@syngenexsolutions.com or +1 703-239-4686. You can also reach us through our contact page.